These Terms & Conditions govern your use of the Elsie membership, delivered through the Mighty Networks app (the “Platform”) and accessed via veryelsie.com, operated by Goodbridge App Ltd (“we”, “us”, “our”). By signing up for a membership, you agree to these terms.
If you have any questions, just reach out to hello@veryelsie.com.
1. Overview
The Elsie membership offers access to resources, community spaces, and educational content via the Mighty Networks app. Features vary depending on your membership tier, which is clearly outlined on the sign-up page.
2. Eligibility
You must be 18 or older to join. By registering, you confirm you’re legally able to enter into this agreement.
3. Account & Platform Access
- Membership access is delivered via Mighty Networks – you’ll need to create an account with them and agree to their Terms of Use and Privacy Policy.
- Your membership is personal and must not be shared with others.
- You are responsible for keeping your login details safe and secure.
4. Payments & Billing
- All subscription payments are securely handled by Stripe on our behalf.
- You’ll be charged based on your selected plan – either monthly, annually, or as a one-time payment.
- Prices are listed in GBP and may include applicable taxes.
- If your payment fails (e.g. expired card), your access may be paused until payment is resolved.
We do not store or process your card information directly.
5. Free Trial
We offer a free trial period for new members, giving you access to the membership features at no cost for a limited time. Trial availability and duration will be clearly stated at the point of sign-up.
- The free trial is managed via Stripe, our payment processor.
- You’ll need to enter valid payment details to begin the trial.
- Unless cancelled before the trial ends, your chosen subscription plan will begin automatically, and the first payment will be processed via Stripe.
- You can cancel at any time during the trial via your Mighty Networks account settings or by contacting us at hello@veryelsie.com.
No charges will be made if you cancel before the trial ends. Only one free trial is permitted per person.
6. Cancellations & Refunds
You can cancel your membership at any time via your Mighty Networks account settings or by contacting us directly.
- Monthly plans: You’ll keep access until the end of your billing cycle. No refunds are given for unused time.
- Annual or one-time plans: Refunds are not automatically issued, but if there’s a problem, we’ll always do our best to help—just email us.
7. Content & Copyright
All content shared inside the membership—including videos, downloads, posts, and resources—is the intellectual property of Goodbridge App Ltd, unless otherwise noted.
You may use these materials for personal use only. You must not copy, distribute, resell, or share them outside the platform without written permission.
8. Community Expectations
Elsie is a values-driven space. By participating in the community, you agree to:
- Treat others with respect and kindness
- Refrain from hate speech, harassment, or discriminatory behaviour
- Keep confidential any sensitive or personal information shared by other members
We reserve the right to remove access without a refund if these guidelines are broken.
9. Changes to the Membership
We may update the membership’s structure, pricing, or features over time. We’ll notify you in advance if any significant changes occur.
10. Disclaimers
Content shared within the Elsie membership is for informational and educational purposes only. It is not medical, psychological, or legal advice.
You’re responsible for your own decisions and actions. Please consult a professional if you need individual support.
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential damages arising from your use of the membership, the Platform, or related services.
12. Contact Us
If you have questions about these terms or need help with your membership, please get in touch:
Goodbridge App Ltd
Email: hello@veryelsie.com
Registered in England & Wales